I have had a remarkably good experience with Rob, Maddie Kirk, and the rest of the crew. In my experience, it had been rare to find auto mechanics who are such kind and gentle spirits and moreover excellent communicators as Rob has been in my interactions with him. He was never condescending, even in the face of my admitted ignorance around auto mechanics. And talking with him for the first time on the telephone, I quickly felt like I was talking to (and getting the advice of) an old friend- he is just a very disarming person, and I found that with each of the other team members who I spoke with there. I would certainly recommend Mr. transmission any day of the week, mostly because in my experience, they are just great, highly competent and easy people to work with. As far as paying to get your transmission fixed and your car back on the road again, I could not hope for a more pleasurable experience. And I am grateful to them for so competently getting me there. Best, Travis
Hi Travis, We are grateful and appreciate the time you took to share your positive experience! Our team here at Milex Mr. Transmission Durham is committed to providing high-quality customer service and we're thrilled to hear that Rob, Maddie Kirk, and the rest of the crew made a good impression on you! We're always happy to help so don't hesitate to contact us if you ever need anything. We appreciate your recognition and we look forward to seeing you again soon!
- Mr. Transmission - Milex Complete Auto Care - Durham